Center for Data & Constituent Development Services
The Center for DATA & Constituent Development Services provides information and analysis for data-informed decision making, planning and evaluation across ×î¿ì¿ª½±Ö±²¥½ÁÖé½á¹û, implements and maintains constituent development services and solutions for student recruitment and external outreach, and supports the efforts of UNH Advancement.Ìý The Center for DATA and Constituent Development Services Ìýis comprised of the following service areas:
- Institutional Research and Assessment provides data and analysis to support decision making and planning across the ×î¿ì¿ª½±Ö±²¥½ÁÖé½á¹û institutions, to support assessment and accreditation, to fulfill external reporting mandates, and to provide the campus communities and the public with information about students and their outcomes.Ìý
- Reporting and Data Visualization develops and provides analysis, reporting, and data visualization solutions to meet institutional information needs; supporting Tableau and WebIntelligence applications.
- Enterprise CRM Services provides Salesforce-based technology solutions to support student recruitment efforts, current student services, and outreach with external constituents.
- Enterprise Advancement IT supports UNH Advancement by providing business intelligence services and implementing and supporting technology solutions.
CyberSecurity
×î¿ì¿ª½±Ö±²¥½ÁÖé½á¹û CyberSecurity provides leadership in establishing technology, policies, standards and practices to enhance information securityÌýfor all ×î¿ì¿ª½±Ö±²¥½ÁÖé½á¹û information and information technology resources.ÌýÌý
Enterprise IT Operations and Business SystemsÌý
We provide the infrastructure to support IT services enabling teaching, learning, research, and outreach across the ×î¿ì¿ª½±Ö±²¥½ÁÖé½á¹û along with direct support for applications used to support the day-to-day operations of the diverse business and student services units.Ìý
- Enterprise Business Applications Administration and Integration manages the business applications to support student services, HR, finance and others.Ìý
- Enterprise IT Infrastructure managesÌý the storage, database, and compute infrastructure, the setup and administration of servers, email and collaboration services, and directory services
Help Desk & Desktop Support
- Desktop Support
- Enterprise Technology Help Desk provides a single point for all ×î¿ì¿ª½±Ö±²¥½ÁÖé½á¹û community members to report issues, make inquiries and request access to technology services.ÌýÌý
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Networking & Telecommunications
×î¿ì¿ª½±Ö±²¥½ÁÖé½á¹û Networking & Telecommunications provides local and regional voice and data service for all ×î¿ì¿ª½±Ö±²¥½ÁÖé½á¹û campuses. The ×î¿ì¿ª½±Ö±²¥½ÁÖé½á¹û enterprise-grade infrastructure provides exceptional speed, security and reliability.
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Portfolio & Project ManagementÌý
- Project and Portfolio Management (PPMO)Ìýactively collaborates with various organizations and departments within the ×î¿ì¿ª½±Ö±²¥½ÁÖé½á¹û community, offering guidance in implementing best practices for project execution and delivering comprehensive technology project management support.
- Software Selection and PurchaseÌýmaximizes the value of ×î¿ì¿ª½±Ö±²¥½ÁÖé½á¹û technology by ensuring existing software products are adopted to their fullest potential and partners with leadership of ×î¿ì¿ª½±Ö±²¥½ÁÖé½á¹û departments to makeÌýeffective and sustainable software purchasing decisions.
Research Computing & Software Development
The Research Computing Center provides information technology (IT) support for the sponsored research community at ×î¿ì¿ª½±Ö±²¥½ÁÖé½á¹û and collaborates with higher education, industry, and government to create innovative technologies designed to address important social, environmental, and economic needs.Ìý
- Research Computing Facilitation & Support worksÌýclosely with ×î¿ì¿ª½±Ö±²¥½ÁÖé½á¹û researchers to support all stages of the research process, including assisting with grant applications, recommending best practices for managing data, providing scientific computing support, and training users in RCC resources including high performance computing.
- Data Center OperationsÌýoperates Data Centers at Durham, Keene, Plymouth, Concord and Manchester.Ìý We provide the infrastructure for all on-premises compute and storage, as well as the installation and support of High Performance Compute clusters for Research.Ìý
- Software Development isÌýmade up of web and Sharepoint developers, designers, and web content strategists and is responsible for the full lifecycle of all software development projects for ×î¿ì¿ª½±Ö±²¥½ÁÖé½á¹û institutions. Services include building and hosting websites, specialized software, Microsoft Sharepoint applications and mobile applications. In addition, we provide information architecture, website training and support, consulting on search engine optimization (SEO) and analytics.
Teaching & Learning TechnologyÌý
Teaching & Learning Technologies (TLT) develops, integrates, and supports enterprise-scale academic technology services. We focusÌýon the effective application of information technology to the teaching, learning, research, and outreach efforts of each ×î¿ì¿ª½±Ö±²¥½ÁÖé½á¹ûÌýinstitution. We foster collaborative partnerships that advance the integration of information technology in teaching and learning and provide support and access to information technology resources for faculty and students.Ìý
- Academic Application Administration and User SupportÌý implements, configures, integrates, and manages an enterprise portfolio of tools that support teaching and learning including the Canvas learning management system, Kaltura media platform, Zoom web conferencing, clicker response systems, and other ×î¿ì¿ª½±Ö±²¥½ÁÖé½á¹û or campus specific technologies.
- Learning Space Technologies currently manages over 400 Classrooms and Professional Spaces across ×î¿ì¿ª½±Ö±²¥½ÁÖé½á¹û. We provide equipment rental, system installation & repair, and direct support for teaching and other campus eventsÌýto all members of the ×î¿ì¿ª½±Ö±²¥½ÁÖé½á¹ûÌýcommunity. Ìý
- iLearnNHÌýÌýis an initiative of the NH Department of Education, in conjunction with the ×î¿ì¿ª½±Ö±²¥½ÁÖé½á¹û, whose mission is to connect teachers and students by providingÌýa standard Learning Management System (LMS) platform for NH K-12 schools. VisitÌýour website at:ÌýÌýÌý
