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This week’s Enterprise Technology & Services (ET&S) Tech Briefing includes important start-of-semester information.

How to Get Tech Support

• Call the UNH Help Desk at 603-862-4242
• Visit the ET&S Help DeskÌý(Dimond Library, Third Floor – Main Level)
• Visit the Self-service Knowledge Base

ZoomÌýUpdatesÌý
Zoom continues to improve its web conferencing tool by releasing new features and functionality each month. In recent months, they provided users the ability to rename breakout rooms, have a two-way chat with waiting room participants, and much more. To learn more about important recent updates, visitÌý<URL was removed>.Ìý

Classroom Technology for Faculty
To Know:ÌýIf you are teaching in a new classroom this semester and are wondering if it is Zoom-capable, ET&S has a great resource which allows you to search for available equipment in each academic building and room across campus.
To Do: To review technology options in your classroom, go toÌýÌý<URL was removed>

Request a Meeting Owl Pro
To Know:ÌýMeeting Owl Pro is a 360° smart conferencing camera with exceptional meeting experience, high resolution in 1080p, and premium sound. ET&S offers Meeting Owl Pros for free to all UNH faculty.
To Do:ÌýTo request a Meeting Owl Pro for your classroom or conference room, go toÌýÌý<URL was removed>Ìýand choose 'Owl Pro Kit' once you are signed in.

Requesting In-Person Classroom Technology Assistance
To Know:ÌýLearning Space Technology staff are available to show faculty how to use the audio-visual controls in your classroom.
To Do:ÌýIf you would like to request a Learning Space Technology staff member to show you how to use the audio-visual controls in your class, goÌýÌý<URL was removed>Ìýand choose 'A/V Technician Assistance' once you are signed in.

If you need additional assistance with the AV system in a classroom, call the LST Support Hotline atÌýext. 2-2467 (603-862-2467).

Faculty toÌýStudent Course Communication
To Know:ÌýTo simplify communication and updates for our students, all faculty should use Canvas asÌýa centralizedÌýplatform for you to communicate with students about their course.Ìý
To Do:ÌýLearn moreÌýhowÌýtoÌýcommunication with students in Canvas:

• Read this article:ÌýÌý<URL was removed>
• Attend our Communicating Expectations to Students course (see below).

Kaltura Capture Desktop Recorder – Branding UpdateÌý
To Know:ÌýKaltura updatedÌýtheirÌýCapture Desktop RecorderÌýapplicationÌýicon.ÌýThis branding change will have no effect on the recording functionality of the tool. Here is how it will now appear:
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