This week鈥檚 Enterprise Technology & Services (ET&S) Tech Briefing contains new information and a reminder.
How to Get Tech Support
- Call the Help Desk at 888-372-4270
Zoom recordings moved to Kaltura Mediaspace听
To Know:听In the past, Granite State staff had permanent access听to听their Zoom meeting recordings in their Zoom cloud storage. ET&S moved these recordings to Kaltura's Mediaspace. Staff can now access their recordings by logging into听听using their Granite State user account.听Going forward, cloud recordings will only remain in Zoom for 20 days. Those links should not be directly shared with users and the Mediaspace recording should be shared instead. This change will allow for unlimited storage of recordings, something not offered via Zoom.听
To Do:听Any staff who shared recording links that point to the Zoom cloud will need to update their links to point to the Mediaspace recording.听
听to learn more about Kaltura鈥檚 Mediaspace.听
NOTE:听Faculty and students can continue to access their video files via MyMedia in Canvas.听
New Online Location and Easy Sign-in for Qualtrics Surveys
To Know: ET&S created a new online location for Qualtrics surveys and enabled sign-on with your Granite State username and password, making it easier to access. The previous web address still functions.
To Do: To access Qualtrics, go to听听and login with your Granite State username and password.听
Zoom听Updates听
To Know: Zoom continues to improve its web conferencing tool by releasing new features and functionality each month. In recent months, Zoom provided users the ability to rename breakout rooms, have a two-way chat with waiting room participants, and much more.
To Do: To learn more about important recent updates, visit听.听
MyAccount Password Tool
To Know: In fall 2021, Enterprise Technology & Services implemented a new password tool called 鈥淢yAccount鈥澨齱hich is used for managing your UNH user account and password.
To Do: Click here for more information and then register (if you haven鈥檛 already) at by logging in with your username and current password.
We hope you鈥檙e having a great semester!
Enterprise Technology & Services
