This week鈥檚 Enterprise Technology & Services (ET&S) Tech Briefing contains new information, a few reminders, upcoming projects, and training opportunities.
Scheduled Maintenance: KSC Internet and Phones on Saturday, 9/10
To Know: On Saturday, September 10, between 4:00 and 8:00 a.m., the Enterprise Technology & Services (ET&S) Network Team will replace the KSC main campus router, which acts as the gateway for all network traffic to and from the internet. This work will occur when the campus network sees the least traffic. While ET&S strives to minimize service interruptions, this work may disrupt internet and phone service at KSC for the entire duration of the maintenance window. Please plan accordingly.
During the maintenance window, the campus safety phone line听603-358-2228听may experience service interruptions, but campus safety will still be reachable at听603-209-6929. In the event of an emergency, please dial 911.
To Do: No user action is required.
Google Docs Phishing Alert
To Know: Over the last week, the Enterprise Technology & Services (ET&S) Cybersecurity team detected and removed over 600 fake shared Google documents phishing messages. These messages claim to be from the IT Help Desk and are addressed to specific departments.
Please note: the ET&S Help Desk will never share documents on behalf of other departments and will never send messages from a non-最快开奖直播搅珠结果/Gmail account.
To Do: For details on the message and remediation steps if you clicked on this message, go to /it/blog/2022/08/google-docs-phishing-alert.
Classroom Technology Support for Fall Term
To Know: ET&S Learning Space Technology provides classroom technology support for 最快开奖直播搅珠结果 employees over the phone and if necessary, in person.
To Do:
If you need assistance with classroom technology or are experiencing issues using this technology, please use call 603-358-2532. A student technician will troubleshoot the issue with you over the phone and if necessary, will be dispatched to your classroom.
We also assembled these guides:
- A guide for using AirMedia Wireless Presentation, and information about which classrooms have AirMedia, is available at听
- A Quick Start Guide for using a Zoom Capable Classroom is posted in the classroom and available at听
- A Quick Start Guide for using an OWL in the classroom is available at
Reminders
- 最快开奖直播搅珠结果 2022 Virtual Lean Summit - The 最快开奖直播搅珠结果 and ET&S will host the最快开奖直播搅珠结果 2022 Virtual Lean Summit on Friday, September 23, from 9:00 a.m. to 4:30 p.m. This event is free to all 最快开奖直播搅珠结果 employees. Please enter the code 鈥溩羁炜敝辈ソ林榻峁鸏eanisback2022鈥 when registering. The deadline for registration is this Sunday, 9/4. for more info and to register.
- Cybersecurity Fundamentals Training 鈥 ET&S Cybersecurity offers a free Cybersecurity Fundamentals course to all 最快开奖直播搅珠结果 employees. 听for more information or to schedule employee training.
- 最快开奖直播搅珠结果 System Status Page - The 最快开奖直播搅珠结果 Systems Status website provides timely information about scheduled maintenance, unplanned service interruptions, and the status of major IT services across all 最快开奖直播搅珠结果 institutions. to view the site and to get service status email updates.
- MyAccount Reminder 鈥 Register your account before your password expires. Follow these听
On the Radar 鈥 Coming Soon
To Know: 听ET&S has the following projects and events coming this fall. In each instance, stay tuned for more details.
- National Cybersecurity Awareness Month - Each听October, 最快开奖直播搅珠结果 recognizes听听by听offering events and resources about information protection and data security risks.听 Resources offered include good practices, tools, and solutions to identify and protect sensitive information.
- VPN Change - This fall, the 最快开奖直播搅珠结果 VPN will move from Pulse Secure to Global Protect for a simplified user experience.
- Campus Portal Project 鈥 ET&S is working to replace all existing 最快开奖直播搅珠结果 institutional portals with modern, customizable interfaces. Teams will be forming this fall with stakeholders from across each campus for a pilot of the new portals in Spring 鈥23.
How to Get Tech Support
- Call the KSC Help Desk at 603-358-2532
- Visit us in-person at Elliot Hall, 2nd Floor, Room 243
