UNH Tech Briefing: Tuesday, August 20, 2024

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Here is a summary of this week鈥檚 Enterprise Technology & Services (ET&S) Tech Briefing:

New Information

  • ET&S offers classroom technology training sessions.
  • Watch replays and demos of the Expense Management Workday Sessions.
  • Browse the latest ET&S training sessions.
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In Case You Missed It

  • As of Monday, August 19, 2024, 最快开奖直播搅珠结果 no longer provides Zoom Pro accounts to new employees. This extends to students, too.
  • ET&S has a new account verification process to help protect your identity.
  • Due to budget cuts and low usage, ET&S retired Namecoach.
  • Kaltura released a Video Player upgrade.
  • Friday, August 30, is the deadline for 最快开奖直播搅珠结果 AI funding proposals.

Classroom Technology Training Sessions

To Know: ET&S offers classroom technology training sessions for all 最快开奖直播搅珠结果 campuses.

To Do: To register for a classroom technology session, follow these campus-specific instructions:

  • UNH Durham: Create a reservation for 鈥淎/V Technician Assistance鈥 through the UNH - Learning Space Technologies checkout center in the Webcheckout system here:听
  • UNH Manchester: Book an appointment on the Bookings site here:听
  • Keene State College: Book an appointment on the Bookings site here:听
  • Plymouth: Book an appointment on the Bookings site here:听

Expense Management Workday Webinar听鈥 Watch the Replay and Demos

To Know: Expense Management will be an essential part of the Workday platform that supports Financial Management, Human Resources, and Payroll for the 最快开奖直播搅珠结果. The Workday team held an Expense Management Information Session in July, and the video replay provided insights into upcoming changes and a view of new functionality within Workday. This replay is recommended for individuals who must submit reimbursement requests and P-Card reconciliations.听听NOTE: This is an informational session. Workday training will not begin until the fall of 2024.

听To Do: View the replay of the Expense Management Workday Webinar.

If you don鈥檛 have time to view the entire replay, please watch the short demos to see Workday in action.

  • View and 听
  • View Demos听
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For More Information:

In Case You Missed It

Change in Zoom Licensing on Monday, August 19

To Know: As a reminder, ET&S announced in April that 最快开奖直播搅珠结果 will permanently move from Zoom to Microsoft Teams by June 30, 2025. In upcoming Tech Briefings, we will share more information on the transition timeline, support and training, and exception process.

Starting Monday, August 19, ET&S will no longer, by default, provide new 最快开奖直播搅珠结果 employees with Zoom Pro accounts. However, new employees will still receive a Zoom basic account, which has limited functionality but allows users to join and participate in Zoom meetings. ET&S will offer additional Microsoft Teams training sessions. Stay tuned.

ET&S will also switch undergraduate students from pro to basic accounts on Monday, August 19. As with employees, these basic accounts allow students to join and participate in Zoom meetings.

To Do: For an explanation of the differences between Zoom Pro and Basic accounts, go to .听

For new employees to request an exception to have a Zoom Pro account, please submit a request:

Update on 最快开奖直播搅珠结果 Technology Account Verification Process听
To Know: The 最快开奖直播搅珠结果 is committed to safeguarding your data and enhancing the security of our technology systems to protect all 最快开奖直播搅珠结果 institutions, our employees, and our students. For those rare instances when self-service options for account update or recovery are insufficient, even with Help Desk Support, we have updated the account recovery process to provide additional user protections.听听

To Do: If you know your password, your MFA is working, and you continue to have access to your email for password reset or recovery purposes, you may continue to utilize Self-Service to change or reset your password and update your Multi-Factor security information, including adding a new phone number for MFA verification, by logging into . For guidance on this process, please refer to this article: 听

In rare cases where Help Desk intervention is required or if you need assistance with changes to your multi-factor authentication methods, 最快开奖直播搅珠结果 has implemented a new ID verification process.听 Student, Faculty, and Staff鈥account changes related to authentication will require an or with the local campus Helpdesk (M-F 8 a.m. - 5 p.m.); a government-issued ID鈥will be required for verification. For an FAQ on the Accounts Verification Process, go to .听听

If you are unable to log into , have lost your MFA-registered device, acquired a new device for MFA, or lost access to your password recovery email, the following steps are now required for ET&S to reset or modify your account on your behalf:听

  1. Contact the using your preferred method.听
  2. Present a government-issued ID in person or via the videoconferencing link provided by the Help Desk to receive one of the following services:听
    1. Reset of your 最快开奖直播搅珠结果 technology password by the Help Desk听
    2. Update to your 最快开奖直播搅珠结果 MFA factors by the Help Desk听
    3. Add or change to your Cell Phone on file for MFA by the Help Desk听
    4. Make a change to your 最快开奖直播搅珠结果 MFA password recovery email address by the Help Desk听

Self-service password reset and Enterprise Technology Help Desk phone support remain available 24/7.听 Enterprise Technology Help Desk walk-in support and online ID verification are available Monday to Friday, 8 a.m. to 5 p.m.

Update on Namecoach听
To Know: Despite concerted efforts to engage with users, less than 8% of faculty and students across all campuses use Namecoach. This usage does not justify the cost of the service. As we continuously evaluate how best to allocate our resources, and as a reminder, we've made the difficult decision to discontinue Namecoach starting in July.听听

The good news is that there is a workaround that will still allow students to add name pronunciations in Canvas. 听
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To Do: Review this article to share with your students on how to add name pronunciations in Canvas: 听

Reminder: Kaltura Video Player Upgrade
To Know: The upgrade to Kaltura鈥檚 V7 in Canvas is complete. Kaltura鈥檚 next-generation player, V7, offers several functionalities, security improvements, and a streamlined interface. For more information on Kaltura version 7, go to .

To Do: Content using the Kaltura Embed/Share function (i.e. media housed outside Canvas on a campus website) must be migrated manually to utilize the new player. Information on that migration process is being developed and released over the coming months. No immediate action is needed for existing content.

Reminder: 最快开奖直播搅珠结果 AI Funding Proposals Due Friday, August 30

To Know: 最快开奖直播搅珠结果 is accepting funding proposals leveraging Artificial Intelligence (AI) to enhance teaching and learning, student success and well-being, enrollment and advancement, and operational excellence.听We look forward to a diverse selection of proposals that will improve operations and effectively secure our mission.Proposals will be evaluated as received, but preference for FY25 funding will be given to those received through Friday, August 30, 2024.

To Do: For more information and to submit a proposal, please visit听. Please share this opportunity with your teams and others interested in submitting a proposal. For questions and support, please contact Christopher Robinson听christopher.robinson@unh.edu听or Amy Hodgdon听amy.hodgdon@unh.edu.

Training Opportunities

ET&S offers free training for all 最快开奖直播搅珠结果 employees. Here are a few upcoming sessions:

  • Kaltura: Creating and Sharing Videos in Canvas |
    Fri., August 23, 1-2 p.m.
  • Canvas (myCourses): Assignments |
    Fri., August 23, 2-2:30 p.m.
  • LDT Virtual Office Hours 2024-2025 |
    Fri., August 23, 3-4 p.m.
  • Microsoft Teams Meetings in Canvas and Education |
    Mon., August 26, 1-2 p.m.
  • EAB Navigate: Introduction to Basic Features |
    Tues., August 27, 11 a.m. - 12 p.m.

How to Get Tech Support
The Enterprise Technology Help Desk

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